Reply Letter - 8.5 x 11

We provide templates for some of the most common desktop design applications. These templates are setup for the correct size, orientation and masking to ensure compatibility with our system.

Please click here to download product templates.

Q: Why send a Courtesy Reply letter?

A: There are many reasons why sending a Courtesy Reply letter with Click2Mail makes good sense. Among them:

• It’s versatile. You may design your letter however you like and send exactly the number of pages you need.
• It’s immediate. Like all Click2Mail.com products, letters ordered by 8PM EST are mailed the next business day.
• It’s environmentally friendly. Your letter is mailed in a #10 envelope that serves as both the original and the return envelope for the included reply piece. It’s an environmentally-friendly way to communicate your message and boost your response.
• It’s professional. A well-designed letter with a compelling message can move people to action.

Q: When is the right occasion to mail a letter?

A: Click2Mail letters are ideal for sending highly personalized, detailed messages. Use them for:

• Explaining a new product or service
• Sales letters
• Introducing yourself and your company
• Invoices
• Renewal agreements
• Detailing a change in terms
• Sensitive documents
• Following up with sales leads
• Pre-meeting questionnaires

Q: What’s the deal on postage? Will I pay double?

A: The postage you pay on a Courtesy Reply letter is the same as a regular letter. Our eco-envelope is used for sending your message to the consumer and the consumer's message back to you. The recipient will need to affix new postage to the envelope to return a response.

Q: Do I still need a Business Reply permit from my local Post Office?

A: Not with our Courtesy Reply Letter because the recipient pays the return postage.

Q: Can I personalize my letter for each recipient?

A: Yes! At Click2Mail, we believe that personalized mail is smart marketing. Our Mailing Online Editor allows you to easily personalize your letter by using data from your mailing list – similar to “mail-merge.” This allows you to integrate information such as a customer name, salutation, account number, balance due, appointment date, and so on.

Q: How does Click2Mail print and mail letters so quickly and so inexpensively?

A: We use a network of strategically located high-quality printers to print, prep, and sort large volumes of mail. Our understanding of and adherence to strict postal requirements allows your letter to qualify for some of the best postage rates. You receive bulk rates with no minimum quantity and no setup fees.

Q: When will my Reply Mail be sent?

A: Place your Reply Mail order before 8 p.m. (Eastern time) on a business day and we will mail your Reply Mail the next business day. If you place your order after 8 p.m., we'll mail your Reply Mail in 2 business days. If you place your order by 8 p.m. on Saturday or on a postal holiday, your order will be mailed on the first available mailing date, generally in 2 business days. See production and mailing schedule.

Q: What about a mailing list?

A: Lists are easy to create or we make it easy for you to purchase one online at Lists.Click2Mail.com. Any list created in a word processing, spreadsheet, or database program and saved in the CSV, TAB, MDB, XLS, or XLSX file formats is compatible with the Mailing Online system. For instructions, refer to the Click2Mail Knowledge Base or call us at 1-866-665-2787.

Q: Can I get some help?

A: Of course! There are three ways to get help:
The Click2Mail Knowledge Base answers most general and how-to questions;
a program-specific Help Menu is available after you sign into your account; and
our experts are standing by at 1-866-665-2782 Monday-Friday, 9 AM to 8 PM Eastern Time.
For details, click the Help link at the top of the page.